Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases in-store at Pets at Home Oldham?

Accepted Answer

Yes, Pets at Home Oldham offers a Click & Collect service that allows you to order online and collect your items in-store, often within an hour of ordering.

Question 8

Are pets allowed inside Pets at Home Oldham?

Accepted Answer

Yes, pets, especially well-behaved dogs on a lead, are welcome inside Pets at Home Oldham so you can shop with your pet companion.

Question 9

What are the opening hours for Pets at Home Oldham?

Accepted Answer

Pets at Home Oldham is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 19:00, and Sundays 10:00 to 16:00.

Question 10

Does Pets at Home Oldham offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores including Pets at Home Oldham offer parking facilities for customer convenience.

Question 11

Is Pets at Home Oldham accessible for people with disabilities?

Accepted Answer

Yes, Pets at Home Oldham strives to be fully accessible with wheelchair access, accessible parking, and other inclusive facilities.

Question 12

What pet products and services can I find at Pets at Home Oldham?

Accepted Answer

Pets at Home Oldham offers a wide range of pet products including food, treats, toys, grooming products, and services like free harness fitting, nutrition consultations, and an adoption centre.

Question 13

Are there any nearby places to visit or grab a meal when I visit Pets at Home Oldham?

Accepted Answer

Yes, nearby you can visit Pizza Hut Restaurants Elk Mill Shopping Park or Refuel Café for food and refreshments before or after shopping at Pets at Home Oldham.

Question 14

Where can I go for fitness activities near Pets at Home Oldham?

Accepted Answer

Near Pets at Home Oldham, you can find several gyms including Dolphin Academy, Everlast Gyms, DW Gym Elk Mill, and DW Fitness First Oldham for your fitness needs.

Question 15

Are there other retail stores close to Pets at Home Oldham for additional shopping?

Accepted Answer

Yes, close to Pets at Home Oldham are retail stores like Carpetright Oldham, Bathstore, Smyths Toys Superstores Oldham, as well as the Elk Mill Shopping Park and The Centre Retail Park for varied shopping experiences.

Question 16

How can I contact Pets at Home Oldham if I lose an item in-store?

Accepted Answer

If you lose an item in-store, contact Pets at Home Oldham directly as they hold lost property for a limited time. Contact details can be found on their website or via the store locator.

Pets at Home Oldham

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